Hotel Pension Excellence occupies a historic Art Nouveau building in Vienna's Josefstadt district, opposite the University Campus. The 26 air-conditioned rooms include flat-screen cable TVs, minibars, safes, allergy-friendly wooden floors, and leather box-spring beds. Some units feature seating areas, and larger studios come with kitchens (dishwasher included) and bathrooms with bathtubs. Free WiFi is available throughout the property.
Dining Options
A buffet breakfast with international dishes is served daily from 07:00 to 10:00 in the breakfast room. Guests can also unwind with a drink at the hotel's bar/lounge.
Leisure & Wellness
A separate fitness and wellness center in the same building includes a health club and sauna. Dry cleaning and laundry services are available for added convenience.
Location & Transport
The hotel is a 5-minute walk from Vienna's Town Hall, Schottentor-Universität Underground Station, and the University Quarter. Nearby attractions include St. Stephen's Cathedral (1.5 km), MuseumsQuartier (2 km), and the Vienna State Opera (2.5 km). A roundtrip airport shuttle is available.
Services & Extras
The hotel provides express check-in, a computer station, and complimentary newspapers in the lobby. Parking and garage spaces are available for an additional fee. One child under 6 stays free in existing beds, while extra beds can be arranged for older children.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a mixed experience at this hotel. The location was fairly convenient for my needs, being right by a tram stop, which made getting around easier. The room itself was spacious and well-equipped, although it was different from what I had booked online. However, the service left much to be desired, with some staff being unkind and no extra effort made to help. Overall, it's a decent stay, but not without its flaws.
Rooms
7.0
The room was spacious and fully equipped, but it wasn't what I had originally booked online.
Service
5.0
While some staff were helpful and kind, I did encounter unkind service on occasion, which was disappointing.
Location
7.0
The location was acceptable, with a tram stop right next door, but it was a bit of a walk to the city center.
Dining
6.0
The dining options were pretty basic and didn't stand out as exceptional, though the breakfast was decent.
Facilities
6.0
I didn't notice any special facilities that stood out, but the overall environment was clean and comfortable.
Walter
United States,
October
2024
7.4/10
The hotel had a great location, making it easy to explore the university area and historic downtown attractions. While the rooms were tidy, they suffered from significant traffic noise, making it hard to relax. The service was really helpful, especially with our travel needs, but the dining options left much to be desired. Overall, it's a decent place to stay if you're looking for convenience, but it could use improvements in several areas.
Rooms
6.0
The rooms were tidy and clean, but I found the significant noise from the street made it hard to take a rest.
Service
9.0
The service was excellent; they guided us to local attractions and helped us with our airport transfer and luggage.
Location
10.0
The location was perfect for reaching both the University of Vienna and the historic downtown, with excellent public transport access.
Dining
5.0
The dining experience was satisfactory but limited; the breakfast options were repetitive and lacked variety.
Facilities
7.0
Facilities were decent, but nothing stood out as particularly impressive.
David
United States,
October
2024
7.0/10
I had a somewhat mixed experience at this hotel. On one hand, the rooms were clean and spacious, which was great. The location was pretty convenient with easy access to public transport. However, the noise from passing trams and traffic at night made it hard to sleep, and the dining options could definitely use improvement. Overall, it was decent, but not without its flaws.
Rooms
7.0
The rooms were clean, nicely decorated, and spacious, although they felt cold and had a bit of an odor.
Service
9.0
The staff were really friendly and helpful, especially when it came to sharing information about the neighborhood. They even recognized an earlier inconvenience and offered us a discount without prompting.
Location
8.0
The location was quite good, with excellent access to trams and just a 15-20 minute walk from the old town center. However, it can be noisy at night with traffic and trams on both sides.
Dining
5.0
The breakfast was continental but a bit limited, lacking cooked options and variety, which was disappointing given the hotel's rating.
Facilities
6.0
Unfortunately, there weren't any notable facilities that stood out during my stay.
John
United States,
September
2024
7.8/10
The hotel is located in a perfect spot in Josefstadt, with easy access to trams right outside and a short walk to City Hall. My room was really nice, clean, and spacious, which made for a comfortable stay. However, the service wasn't as friendly as I had hoped, and the breakfast, while adequate, lacked variety. Overall, it offers great value for money, especially given the excellent location.
Rooms
9.0
The room was very nice, clean, and spacious, facing the inside courtyard, which made it super quiet at night.
Service
6.0
I found the front desk staff helpful when I needed information about the neighborhood, but they weren't the friendliest.
Location
10.0
The location was excellent, with trams right outside and just a 7-minute walk to City Hall, plus amenities like cafes and pharmacies within a block.
Dining
7.0
Breakfast was a nice cold buffet with freshly made coffee, but I wish there had been more options for a so-called 4-star hotel.
Facilities
7.0
The hotel had decent facilities, though I felt it could have offered a bit more in terms of amenities.
Cynthia
United States,
June
2024
7.2/10
I had a mixed experience at this hotel. On the positive side, the staff was incredibly friendly and helpful, and the location was fantastic, close to the old town with plenty of bars and restaurants. However, the rooms were quite noisy due to the traffic, making it difficult to rest, and the dining options were a bit repetitive. Overall, it's a decent choice but with some notable drawbacks.
Rooms
5.0
The rooms were okay but very noisy due to traffic from the street, which made it hard to relax and get a good night's sleep.
Service
9.0
The service was exceptional-super friendly and accommodating, especially with our early check-in request.
Location
9.0
The hotel is perfectly located close to the ring, old town, and university with lots of bars and restaurants nearby.
Dining
6.0
Dining was satisfactory but somewhat disappointing as the options were limited and the same every morning.
Facilities
7.0
Facilities were adequate, but nothing particularly stood out.
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